Receive notifications

What notifications can do

Bijusanpo lets you know about information you don’t want to miss in two ways: push notifications and email notifications. You can turn each type on or off individually, per method, so you only get the ones you want.

There are five types of notifications:

• Opening day notifications — Alerts you when an exhibition on your “Want to go” list opens
• Ending soon notifications — Alerts you as an exhibition on your “Want to go” list approaches its end (choose 2 weeks, 1 week, or 3 days before)
• New exhibitions at favorite venues — Alerts you when a new exhibition is added at a venue you’ve added to your favorite venues
• Submitted exhibition notifications — Alerts you when an exhibition you submitted is published
• News from Bijusanpo — Occasional updates from us, such as featured exhibitions (email only)

All four types other than “News from Bijusanpo” can be received via both push and email.

On this page

• Push notification setup — Alerts delivered to your device. The requirements differ between iPhone and Android
• Email notification setup — Alerts sent to your registered email address. No permission dialog required

Push notification setup

Push notifications arrive as device notifications even when the app isn’t open. The timing for when you can enable notifications differs between iPhone and Android.

iPhone (iOS Safari) — adding to Home Screen is required

On iOS, you can’t allow notifications unless you open it after adding it to your Home Screen. While you’re viewing it in a Safari browser tab, the permission dialog won’t appear — that’s by design.

If you haven’t added it to your Home Screen yet, finish Add to Home Screen first.

Android (Chrome) — no need to add to Home Screen

On Android, you can turn on notifications even without adding it to your Home Screen. It works as a Chrome site notification, so you can enable it while it’s open in the browser.

Adding it to your Home Screen still has the benefit of letting you launch it instantly by tapping the icon, so adding it is a good idea too (for details, see Add to Home Screen).

Turning push notifications on

1. Open the notification settings page in the app
2. If you’re not logged in, log in (either Google or LINE)
3. Open the “Push” tab and turn the switch for the notification types you want ON

iPhone Android

4. When the browser shows the “Allow notifications?” dialog, tap “Allow”

iPhone Android

Once allowed, the setup on your device side is complete. From then on, notifications arrive automatically at the right time for each type.

Confirm delivery with a test notification

After turning the settings on, you can send a test notification to check that they really arrive. This feature lets you confirm delivery instantly, without waiting until a real notification is due.

1. Tap the “Send a test notification” button at the bottom of the notification settings page

2. If a notification arrives within a few seconds, your setup is good

If the notification doesn’t arrive, check “Common stumbling points (push notifications)” below. It’s often caused by the device’s notification settings or a power-saving mode.

The look of notifications follows the OS’s standard style on iPhone and Android, so the appearance differs slightly (the image above is the Android example).

Common stumbling points (push notifications)

• Notifications don’t appear even though you turned the switch ON on iPhone — Are you opening it after adding it to your Home Screen? If you open it from a Safari browser tab, the notification permission dialog won’t appear. Reopen it from the icon on your Home Screen
• You accidentally declined the “Allow notifications?” dialog — You’ll need to allow it again from your device settings
  • iPhone: Settings → Notifications → “Bijusanpo” → turn on Allow Notifications
  • Android: Settings → Apps → Chrome → Notifications → Sites → allow art.bijusanpo.com
• Test notifications don’t arrive even after sending — Check whether “Notification registration has been canceled” appears on the screen. If it does, tap the “Allow notifications” button once more to re-register
• Can I get notifications on a PC (desktop Chrome / Edge) too? — Yes, it’s supported. Turn it on from the notification settings page using the same steps, and notifications appear in the macOS Notification Center or the Windows Action Center
• Notifications stopped arriving — On both iOS and Android, delivery may be suppressed when a power-saving mode, Focus mode, or Silent mode is on. Please check your device settings

Email notification setup

Email notifications send alerts to your registered email address. Unlike push notifications, no device notification permission or adding to the Home Screen is required — you can use them right away as long as you’re logged in.

Unlike push notifications, which have a character limit, email can include detailed information such as a list of published exhibitions and links. Use it to supplement push notifications, or in place of them.

Turning email notifications on

1. Open the notification settings page in the app
2. Open the “Email” tab
3. Check the destination email address shown at the top of the screen (it’s the address registered when you logged in)
4. Toggle the switch ON / OFF for the notification types you want

Email notifications are on for all types by default. If there are types you don’t need, turn their switches OFF on this page. “News from Bijusanpo” is an email-only notification you can receive here.

The timing for “Ending soon notifications” (2 weeks, 1 week, or 3 days before) is a shared setting between push and email notifications.

Common stumbling points (email notifications)

• It shows “Email notifications are unavailable…” and won’t turn on — This appears when you logged in with LINE and didn’t allow the use of your email address. Log in again with Google, or allow your email address to be shared on the LINE side, to use email notifications
• Email doesn’t arrive — Check whether it was sorted into your spam folder, or whether a block setting is rejecting it. Notification emails arrive from mail.bijusanpo.com
• You want to stop the emails — Besides turning the switch OFF on the notification settings page, you can also stop them anytime from the “Unsubscribe here” link at the bottom of each email you receive

When you want to turn notifications off

Turning a switch OFF on the notification settings page stops delivery. You can turn each type off individually for both push and email, so it’s fine to keep receiving only what you need.

To completely turn off push notifications from the browser side, remove the site notification permission in your device settings by following the reverse of the steps in “Common stumbling points (push notifications)” above.